Real talk about 100% buyer protection

Is there such a thing as a true 100% buyer protection? Let’s take a closer look at the entire process of buying digital goods.

In this example we will take a look at someone wanting to buy a game account from someone else:

  • Buyer finds an account advertised online from a seller on any given website
  • Buyer contacts seller and they both agree to do business with one another
  • Buyer sends payment via whatever means agreed upon (Paypal, Skrill, Bitcoin, Wire Transfer, ect.) either directly to the seller or agreed upon middleman
  • Seller receives payment directly or confirmation of payment from a middleman
  • Seller releases control of the account to the buyer providing the password / login information by whatever means (Video call walk through, written conversation) or the middleman releases the information to the buyer once payment was received
  • All parties involved are happy, paid and received their goods in a timely, organised fashion.

All seems well and good at this point, right? Typically this is a perfect trade, with no hickups, and both parties happy. Here are some FACTS and where things can get interesting for all parties involved.

  • On most third party payment portals, buyers usually have up to 90 – 180 days (3 – 6 months) to file a dispute or claim
  • Most banks in North America or credit card companies follow an up to 90 day policy when it comes to dispute or claims
  • The most common reasons a buyer claims to either the payment portals or financial institution is unauthorized transaction, unrecognized purchase, product not received, or product not as described
  • Digital goods are hard to prove delivery, as the only real defence a seller of an account has is either a screenshot of the conversation, a video of the transaction, IP address occasionally, testimony of a middleman, or proof of payment
  • Seller of the account has the ability to reclaim the account AT ANYTIME – from day 1 until the end of time

So lets break down these facts a little closer and a tad more simple

  • Buyer of an account is in the driver’s seat for potential chargeback or dispute of their funds for a max of 180 days using above said reasons (this effects the middleman if one was used)
  • Recourse for a seller is to try and prove the sale was agreed upon and / or try for an account recovery which in all honesty could lead to a total ban of the account and the seller loses everything

This scenario is a seller’s worst nightmare and definitely leaves a bad vibe. On the flip side of the coin, and our main heading topic, how secure is the buyer of an account?

  • After the threshold of time passes for any recourse of retrieving funds back for a purchase, (3 – -6 month time frame typically) the buyer is now completely exposed with zero protection of a seller wanting their account back.
  • After the time of a dispute elapses for the buyer, the seller is now in the driver seat indefinitely to reclaim their account via help with the game’s support team using common reasons such as but not limited to – Hacked account, forgotten log in and password details, and lost phone with active 2 step activation.
  • Should the account the buyer bought be reclaimed, options are pretty meager – Contact seller, contact game support to reclaim to try and regain control or flat out burn the account with evidence the account is in breach of the Terms of Service, or walkaway feeling scammed and powerless.

So where is the Buyer protection? Its a 3 – 6 month window only should any funny business happen with a purchased account.

Now there are sites that claim to give buyers 100% protection, but being armed with some FACTS, the only real way to gain protection after the traditional methods expire, are those sites reimbursing the buyer’s out of their own pocket 3 – 6 month’s later. Not saying it won’t happen, but a company having to reimburse a sizable sale everytime would not be in the business of making money.

Food for thought, but at LFMPlayers, we call it like we see it – arming you to make educated decisions far outweights personal gains.

Any comments, suggestions, or insight that we can make this article more informative for members is helpful. Please Contact US